My car had become unacceptably filthy, so as I had twenty
minutes to kill this morning I took it down the garage and ran it through the
£3.99 option 3. This is supposed to
wash, wax and dry. As it turned out, it may
or may not have waxed, it sort of dried, and it quite failed to wash the dirtiest
bits.
I don’t get the car washed all that often, preferring to wait
for its six-monthly service. In the
meantime windows, lights and number-plates will suffice. So it was, as I said, pretty dirty. But surely the whole point of paying to get
something done is not to have to do it yourself? Especially, not to have to do the hardest
bits yourself? And, isn’t automation
supposed to be better than humans at simple tasks?
Down the Oxford Road in Reading, there’s a ‘hand car wash’
which I used once a few years ago. It took
around twenty minutes, which is about evens timewise. It cost, back then, £4.95. Even if that’s gone up to £5.99 by now, I
reckon my time to hand-finish the job the machine failed to auto-complete will
be worth considerably more than two quid.
So in what sense can automation economically out-perform human effort, for
even such a simple task? And if it can’t
even achieve that, how can I possibly expect it to drive the car to the carwash
and back as well?
Of course, it’s academic, because the guys who beautifully
cleaned the car down the Oxford Road won’t be there anymore. They’ll have been repatriated.
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