The best service I've ever had*

11.30 last night: noticed that the cistern in the downstairs loo was overflowing.  The overflow pipe was leaking, which is how I spotted it.  Took emergency precautions and went to bed.
9.00 a.m.: called Homecare.  They answered after one ring.  Booked an 'all day' callout (i.e. by 6.00 p.m.) for today.
9.05: Matt the plumber phoned.  He'll be with me in 10 minutes.
9.10: Matt rings the doorbell.
9.40: Matt leaves.  Problem fixed.


* Now now, keep it clean...